Water Billing Updates

Water Billing: NOTICE TO ALL RESIDENTS

The Town of Espanola will be assuming the water and wastewater billings from Espanola Regional Hydro Corporation effective October 1st, 2019.

How Does This affect me?

Residential water and wastewater rates are NOT changing. Instead of receiving your water charges on your bill from Espanola Regional Hydro you will receive a bill from the Town of Espanola on a quarterly basis.

How Do I Pay?

Any special billing arrangements such as monthly pre-authorized payments with Espanola Regional Hydro WILL NOT be transferred to the Town. New authorization forms will be available if you wish to pay in this manner. You will be issued a new account number from the Town and this must be used for payments through the bank or online. You will also be able to pay your water bill at the Town office using cash, debit, or cheque.

Multi-Residential Property Owners

If water is supplied to only one party on a property, the owner may request that the occupant be billed directly. The Town will do so as a convenience to the owner under the following conditions:

a)The owner shall assume full responsibility for all water and wastewater charges in the event the occupant fails to pay

b)An authorization form must be completed and signed by the owner and returned to the Town Office.

If water is supplied to more than one party through a single meter or water line, the account for the water/wastewater supply shall be billed to the owner of the property. 

Outstanding balances greater than 90 days will be added to the property tax account in accordance with the provisions of the Municipal Act, 2001 on a quarterly basis.

Updated information will be posted on our website as it becomes available.